Futon. Friday , December 15th , 2017 - 12:06:11 PM
This brings us to the last issue of warranty. There are so many different versions of warranties on the market that it can be difficult for the consumer to compare them. Warranties can vary from 30 days to 10 years. Most companies that bring about a Lifetime Warranty generally mean the lifetime of the product which can be anything from 3 years to a 10 years. Some warranties are prorated which means that you will have to pay a percentage to have the part replaced. Warranties rarely cover labor or shipping, so expect to have to do the job yourself and pay for the shipment. Luckily, many futon parts are easy to replace and if you are lucky you will only pay a few dollars on shipping.
The first problem with black metal frames is the round metal bars that make up the seat and back sections of these frames. Where as wood futon frames are using flat slats, black metal frames have hollow round bars. Thinner mattresses would slide through the gaps between the round bars. On wood futons this was never a problem. The other issue with the hollow bars is that if enough weight was placed on a spot they would begin to bend. The issue became so bad that a 90 day warranty was put in place by most manufacturers of these frames.
The problem came from the fact that the seat and back section contained round metal bars spot welded in a couple of places. Since these were hollow, if enough force or weight was applied to a section of these bars they would bend or break out. People were finding that the fail rate on these frames to be quite high and when they would try to return them to the stores they would discover these frames only carried a 90 day warranty. Hardly the type of warranty that would suggest this piece of furniture could provide at least a couple years of use. Instead the manufacturers seemed to be satisfied that 90 days was an adequate time of warranty for their products. I would compare this to an automobile manufacturer who warranties a car for the first 3,000 miles. They're basically telling you that after a few months of driving your vehicle is now out of warranty and if anything happens to your vehicle you'll need to buy another one or pay for parts and servicing as you've met the expected life of your vehicle. Quite unbelievable, really.
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